Complete Workflow Guide

How AlongSide Works
Start to Finish

From posting a project to getting paid — every step, every email, every status. No surprises.

🔍
Find or post
Browse providers or post what you need — AlongSide suggests a match.
🎚️
Choose your involvement
Talk you through it, work alongside you, take the lead, or handle it completely.
🤝
Work together
Your payment is held in escrow — never charged until the session's done.
⭐
Review
Rate the session. Funds release to the provider after.

You choose how much you do

Every session on AlongSide picks one of these four levels — drag or tap to see what each means.

🗣️Talk you through it
I'll guide verbally — you do the hands-on work
I narrate, answer questions, catch mistakes, and keep you on track.

The gap AlongSide fills

YouTubeAlongSideHire it out
CostFreeYou set the budget$$$
You do the actual workMaybeAlways — that's the pointRarely
A real person answers your questionsNoYes, liveSometimes
Learns your specific situationNoYesYes
Payment protectionN/AEscrow — held until doneVaries
Time to a real answerHours of searchingMinutesDays of scheduling
🔍

Seeker Journey

From "I want to learn this" to walking away with real skills

📋
01
Post a gig or browse providers
Seeker

Describe what you want to do — change your brakes, reef tank setup, learn to weld — and post it to the gig board. The moment you post, AlongSide suggests qualified providers matched to your gig — invite them directly, or let providers in your area apply with tiered offers. You can also skip the post and message a provider straight from their profile.

📬
02
Receive offers
Seeker

Providers submit offers with tiered engagement levels: Talk through it, Work alongside, Take the lead, or Handle it completely. Each tier has its own price. You'll get an email the moment an offer lands.

✏️
03
Review, negotiate, or accept
Seeker

Review the provider's pitch, portfolio, and pricing. Accept any tier, send a counter-offer to negotiate price, or decline. The negotiation stays in the app until both sides agree.

✅
04
Booking confirmed
Both

Once you accept an offer, a pending booking is created and the provider is notified. The provider reviews and confirms. You both get a confirmation email with the full session details.

💳
05
Authorize payment
Seeker

After confirmation, you authorize payment. Your card is held — not charged — until the session is marked complete. Free sessions skip this step entirely.

🤝
06
The session happens
Both

Show up, do the work, ask every question. The provider guides, demonstrates, or works alongside you depending on the tier you chose. You leave with real skills and a completed project.

⭐
07
Review each other
Both

After the provider marks the session complete, both parties receive a review request. Seekers rate the provider on expertise, teaching, communication, and value. Providers rate seekers on preparedness, communication, and respect.

💸
08
Payout released
Both

48 hours after session completion, your held payment is captured and transferred to the provider's bank account. The provider receives an email confirmation. Disputes can be raised before the 48-hour window closes.

💳

Payment & Escrow

Your card is never charged until your session is complete

Payment status flow
Every booking moves through these states in order
⏳
unpaid
Booking created, awaiting seeker payment
↓
🔐
authorized
Card held via Stripe — not charged yet
↓
🏦
escrowed
Payment confirmed and held in escrow
↓
✅
captured
Session complete — escrow window open
↓
💸
released
48hr window closed — provider paid
🔐
Your card is held, not charged
Stripe authorizes and holds your payment when you confirm. The provider can't access any funds until after your session is marked complete.
⏱️
48-hour dispute window
After a session is marked complete, there's a 48-hour window before funds are released. If anything went wrong, open a dispute before it closes.
🆓
Free sessions skip payment
If a session is priced at $0 — a free intro, a barter, or a test session — no payment is collected and no card is required. The session still logs for trust and certification purposes.
💸
Provider gets paid automatically
Once the 48-hour window closes, earnings transfer directly to the provider's connected bank account. AlongSide keeps 9% from the provider (less on paid plans), plus a 9% seeker service fee. No manual action needed.
📧

Email Notifications

When you'll hear from us and why

📬
New offer received
Seeker
When a provider submits an offer on your gig
🤝
Booking request
Provider
When a seeker accepts your offer
✅
Gig confirmed
Seeker
When you confirm the booking
⭐
Review request
Both
When the session is marked complete
💸
Payout confirmation
Provider
When your earnings are transferred
⏰
24-hour reminder
Seeker
The day before your scheduled session
❌
Cancellation
Both
If either party cancels a confirmed booking
⚠️
Dispute opened
Both
If a dispute is raised on a booking
🚀

Ready to get started?

Post a project as a seeker, or apply to become a provider.
Everything's free to browse.

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